This Privacy Policy sets out our policy on the collection, use, and disclosure of personal information. If we make changes to this Privacy Policy, we will post those changes here, so you will always know what personal information we gather, how we might use that information, and whether we will disclose it to anyone.
Any update to this Privacy Policy shall be effective immediately upon publication. If you disagree with this or any future Privacy Policy, you must immediately cease use of our Service and you are not authorized to use our Service.
This Policy is designed to comply with United States federal privacy laws and state privacy laws including California’s CCPA/CPRA, Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, Texas TDPSA, and other state-level regulations.
Summary of Our Privacy Policy
The Service Privacy Policy sets out our policy on the collection, use and disclosure of personal information. If we decide to change our privacy policy, we will post those changes here so that you will always know what personal information we gather, how we might use that information, and whether we will disclose it to anyone. Any update to this Privacy Policy shall be effective immediately upon publication. If you disagree with this or any future Privacy Policy, you must immediately cease use of our Service and you are not authorized to use our Service.
The following is a brief summary of some of our Privacy Policy:
(a) We collect personal information necessary to operate the Service, deliver features, anticipate and resolve problems, improve our offerings, notify users, and for recruitment purposes.
(b) We also collect personal information to inform prospective customers and organizations about career opportunities, partnerships, and services.
(c) The types of personal information collected may include names, telephone numbers, email addresses, payment and bank details (via third-party processors), addresses, and information voluntarily disclosed.
(d) We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
(e) By using our Service, you consent to the transfer of your personal information between us, our suppliers, and relevant parties where necessary for service delivery or legal compliance.
(g) For further information about our privacy practices, you can contact us at the following address:
Show Support Inc
8 The GreenSTE A
Dover, DE 19901
crewops@showsupport.us
The following provisions expand on and supplement the above summary.
Why We Collect Personal Information
We collect personal information to:
- Provide, maintain, and improve our Service;
- Process applications and bookings;
- Communicate with clients, crew, and prospects;
- Provide technical support;
- Meet legal, safety, and compliance requirements;
- Conduct recruitment and employment functions.
We may also collect information from public sources or third-party representatives where lawful and appropriate.
Personal Information We Collect
We may collect:
- Names, phone numbers, mobile numbers, email addresses;
- Postal and billing addresses;
- Credit card or bank details (via secure third-party processors);
- Employment-related data (for recruitment and payroll purposes);
- Identification documents (where required by law, e.g., to verify work eligibility).
We may use cookies and similar technologies for session management, personalization, and analytics. We use “cookies” to gather information as users navigate through our Services. Cookies are pieces of information that a website transfers to a computer’s hard disk for record-keeping purposes. This helps us tailor and improve the information we present to you, promoting higher customer satisfaction when you visit our site. The use of cookies is common in the Internet industry, and many major websites use them to provide useful features to their customers. The cookie itself does not contain any personally identifying information, other than user name, but may be used to tell when your computer has contacted our Service. We do not use cookies to retrieve information from your computer that was not originally sent in the cookie, and we do not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third party whatsoever. We use the information for editorial purposes and for other general, non-identifying purposes such as delivery of features and advertisements. This way we can customize delivery of information specific to your interests without compromising privacy. For example, cookies may be used to personalize your experience with us.
What We Do With Personal Information
We use reasonable steps to protect personal information we hold from misuse, loss, unauthorized access, modification or disclosure; For example, certain parts of our Service contain Secure Socket Layer (“SSL”) encryption.
We may use or disclose personal information to:
- Operate and improve our Service;
- Process bookings and payroll;
- Handle complaints and enquiries;
- Conduct marketing campaigns and newsletters (with opt-out options);
- Support technical and customer service needs;
- Engage in research and development;
- Provide information to professional advisers, auditors, and debt collectors;
- Comply with federal and state laws, court orders, or enforcement requests.
In addition to the above situations, we may also need to disclose personal information to enforcement bodies for any of the following reasons:
- The prevention, detection, investigation, prosecution or punishment of criminal offenses, breaches of a law imposing a penalty or sanction or breaches of a prescribed law;
- The enforcement of laws relating to the confiscation of the proceeds of crime;
- The protection of the public revenue;
- The prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct;
- The preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of the court or tribunal.
We use e-mail from time to time to respond to inquiries, confirm purchases, or contact users of our Service regarding their experiences with our Service. Anytime a customer or visitor receives email it does not want from us the customer can request that we not send further e-mail by contacting us via email at: crewops@showsupport.us.
We will not sell, trade, or rent your personal information to any third party unless authorized by you or this privacy policy or such information is disclosed in connection with our sale, merger, reorganization or consolidation of our assets or capital stock or such disclosure is required to protect the safety of employees, customers or property.
Employment & Recruitment Information
As an event staffing agency, we collect additional information from applicants, employees, and contractors, including:
- Employment history, qualifications, and work authorizations (e.g., I-9 verification, visas);
- Payroll, tax, and bank account details;
- Safety training, licenses, or certifications.
This data is collected for workforce management, payroll, compliance with employment laws, and workplace safety.
Children and Minors
The Service is meant for adults and those who have reached the age of majority as defined by the laws of their domicile. The Service is not meant for individuals under the age of eighteen (18) or those defined by the laws of their domicile as minors. Nonetheless, this Privacy Policy is still designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) to the extent COPPA applies. Accordingly, we do not knowingly collect or retain any personal information about users under the age of thirteen (13). If we obtain actual knowledge that we collected or retained personal information about a child under the age of thirteen (13), that information will be promptly deleted from our database, servers, and all other media. Since we do not collect information from users under 13 years old, no such information is disclosed to third parties.
We will not sell any information you submit to us to any third party without prior written notice to you and an opportunity for you to opt-out of such sale, provided, however, that we are permitted to sell your information if all or substantially all of our assets are sold as part of a merger or acquisition transaction. However, you agree that we are able to sell aggregated and/or deidentified information that we may collect related to you and your use of the Site.
If you do not provide your personal information to us
If you refuse to provide us with personal information or you provide us with erroneous personal information, we will be unable to provide the functionality and services made available through the Service to you.
Destruction and de-identification of personal information
We will destroy and/or de-identify personal information that we collect where we have legal obligations to do so.
How to access and correct personal information held by us
To ensure that we only obtain, collect, use and disclose accurate, complete and up to date personal information, we invite you to contact us and inform us if any of your personal details we hold change or if any of the personal information held by us is otherwise incorrect or erroneous.
If you are authorized by applicable law, you may request access to your personal information held by us by writing to us. Our address is as follows:
Show Support Inc
8 The GreenSTE A
Dover, DE 19901
crewops@showsupport.us
We will handle your request for access to your personal information in accordance with our statutory obligations.
Complaints or Opt-Out
If you wish to make a complaint or opt-out regarding our privacy practices, please contact us at the following address:
Show Support Inc
8 The GreenSTE A
Dover, DE 19901
crewops@showsupport.us
We will use our best endeavors to resolve the complaint within 10 business days following receipt of your complaint. This may include working with you on a collaborative basis to resolve the complaint or us proposing options for resolution.
This Privacy Policy is made under Tennessee law. If you are a visitor from a different jurisdiction, you agree that Tennessee law shall apply to your visit to or use of our Service. Our adoption of this Privacy Policy does not subject us to any stricter duty in its collection, handling, storage and disclosure of non-public information than otherwise applies to us under applicable law. No person or entity shall have any right or recourse against us nor any of its affiliates, agents, sponsors, or other related parties based on any alleged violation of or noncompliance with this Privacy Policy.