Paychex Integration For Show Support USA
A streamlined way to prepare approved crew hours, payroll-ready data, and operational records for Paychex payroll processing.
Contact Show Support USAImportant Payroll Integration Update
Show Support USA is preparing Paychex integration support to help reduce manual payroll administration and improve the flow of approved shift and timesheet information into payroll workflows.
For event-based workforces, payroll preparation begins with reliable operational records. Crew details, assigned shifts, breaks, approved hours, and relevant pay categories need to be checked before they are used in a payroll run. The planned support is intended to help teams organise this information for Paychex, while retaining the review and approval steps that already sit with the authorised payroll team.
IMPORTANT: Payroll information should only be prepared once crew profiles, shift records, timesheets, and pay details have been reviewed and approved by the appropriate admin or payroll user.
What This Integration Is For

Approved Crew Hours
Use approved shift and timesheet data as the basis for payroll preparation.

Payroll-Ready Records
Prepare key worker, shift, and pay information before payroll processing.

Reduced Manual Entry
Help minimise duplicated admin work and reduce payroll preparation errors.
Before Payroll Data Is Prepared
Before any payroll information is exported or sent for Paychex processing, the following details should be checked.
These checks are particularly useful when personnel work across different venues, projects, and shift schedules. Confirming each worker's payroll identity, matching the correct pay code, and checking actual hours against approved timesheets can help identify discrepancies before records move into payroll preparation. Any missing details or exceptions should be resolved by the relevant operations or payroll contact before proceeding.

Crew Profile Details
Crew records should be complete and matched correctly with payroll records.

Approved Timesheets
Submitted hours should be reviewed and approved before payroll preparation.

Pay Code Mapping
Pay categories and payroll codes should be mapped correctly.

Accurate Shift Info
Shift dates, breaks, and locations should be accurate and verified.

Worker Matching
Crew should be matched correctly to the right worker record in Paychex.
How The Workflow Works
The process is designed to keep payroll preparation clear, controlled, and based on approved operational records.
Each stage has a distinct purpose: crew provide their shift information, authorised users confirm the records, and the approved information is prepared for the payroll system. Separating submission, review, and approval helps maintain a clear handover between event operations and payroll administration. The exact transfer or export process will depend on the integration setup and the requirements confirmed for the relevant Paychex account.
Crew Completes Shift
Crew work the scheduled event shift and submit relevant time details.
Timesheet Is Submitted
Crew submit their timesheet for the scheduled shift worked.
Hours Are Reviewed
Admin or authorised users review submitted hours and shift information.
Hours Are Approved
Only approved payroll-ready records should continue to the next stage.
Data Goes To Paychex
Payroll information is transferred or exported for processing.
Payroll Is Processed
Final payroll processing is completed within the Paychex payroll system.
What You May Need
Important Notes
The integration is intended to support payroll preparation. Final payroll processing, compliance checks, and payroll approvals remain the responsibility of the authorised payroll administrator.
For independent guidance on keeping payroll records and meeting employer responsibilities, refer to the IRS business recordkeeping guidance and the IRS employment tax resources.
Before starting setup discussions, it helps to identify who manages the Paychex account, who approves crew time records, and which worker identifiers and payroll codes are already in use. A sample of approved shift and timesheet records can also help the team review the information required for mapping. These preparation steps support a more accurate assessment of the proposed workflow; they do not replace payroll checks or approval responsibilities.
Need Help With Paychex Integration?
Contact Show Support USA for help with payroll preparation, crew records, timesheet approval workflows, or Paychex integration setup.